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Topic / Organizational Listening

• The roles of mindfulness and emotional intelligence in cultivating listening competencies and employee outcomes: Theoretical framework and practical guidelines (2024) Zifei Fay Chen, Katie Place
• Seizing the moment: Redirecting public relations theory to position equity and accessibility as central to the public voice’s post-covid mandate (2024) Dean Mundy, Sandra Boone
• Creating shared purpose, dialogic communication, organization listening and tensions (2023) Flora Hung-Baesecke, Maureen Taylor, Yi-Ru Regina Chen
• Exploring trauma-informed listening among public relations professionals (2023) Katie Place, Stephanie Madden
• Understanding key workplace communication dynamics in a pandemic (2020) Cen April Yue
• Ethical organizational listening for stakeholder engagement and responsibility (2020) Marlene Neill, Shannon Bowen
• Listening to historically marginalized publics: Brand activism and LGBTQ stakeholders (2020) Hayoung Sally Lim, Erica Ciszek, Won-Ki Moon
• Extending civic values in architectures of listening: Arendt, Mouffe, and the pluralistic imperative (2020) Luke Capizzo
• Developing a Scale of Organizational Listening (2020) Giselle Auger, Moonhee Cho
• A Study of Stakeholders' Conceptualizations of Organizational Listening (2020) Diana Sisson, Graham Bodie, Debra Washington
• Breaking Employee Silence via Employee Dialogic Engagement (2020) Minjeong Kang, Bitt Moon
• In search of representativeness and diversity (2020) Lisa Tam, Soojin Kim, Helen Hutchings
• Organizational Social Listening & Corporate Climate Advocacy (2020) Ioana Coman
• Toward a Normative Internal Communication Model for Gender Discrimination in the Workplace (2020) Yeunjae Lee, Jo-Yun Queenie Li
• Assessing Stakeholder Expectations for Organizational Social Listening (2020) Sarah Maben, Christopher Gearhart