Keyword / crisis communication

Navigating a social media influencer crisis: The effects of crisis response strategies on identification, authenticity, and reputation (2026) Olivia Reed, Nicholas Eng, Peixin Hua, Maranda Goke, Yanan Wu, Michail Vafeiadis, Denise Bortree
No organization is an island: How crisis history, temporal distance and response strategy influence organizational reputation in spillover crises (2026) Peixin Hua, Yanan Wu, Rongting Niu
Combating AI-generated misinformation in public communication after large-scale crises (2025) Jie Zhuang, Liang (Lindsay) Ma
Visualizing corporate crisis response: effects of exemplars in food recall and chemical spill messaging (2024) Megan L.P. Norman, Sung In Choi
Ethical integration in AI for crisis communication: An international project in the U.S. and European countries (2024) Yang Cheng, Yan Jin, Jaekuk Lee, Nicole Cortes
Yesterday is Tomorrow: How History Informs Ethical Crisis Communication (2016) Yan Jin, Shelley Spector, Bryan Reber, Lucinda Austin
"Who cares?” Questioning the ethic of care in disaster crisis communication in Indonesia (2021) Gregoria A. Yudarwati, Meganusa P. Ludvianto, Ina N. Ratriyana
Mitigating skeptical perceptions of green CSR initiatives in crisis situations (2019) Lewen Wei
Crisis information generation and spread: Examining the influence of traditional and social media (2014) Lucinda Austin, Yan Jin
A learning-based model of transparent communication effectiveness (2018) Toby Hopp, Jolene Fisher
Yesterday is tomorrow: How history informs ethical crisis communication (2016) Yan Jin, Lucinda Austin, Shelley Spector, Bryan Reber

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