'Integrity at the center of everything.' PR legend and Page Center chair Bill Nielsen's legacy endures

By Jonathan F. McVerry

Man in a suit and tie speaks to a crowd from a podium.

Willard “Bill” Nielsen, a leading figure in the public relations industry and chair of the Page Center advisory board since 2015, died this week.

A believer in communication’s role in maintaining successful organizations, Nielsen was a staunch advocate for building back public trust in the industries of communication. He felt truthful communication was more than just good business, it was essential for a healthy society.

"Bill believed deeply that organizations must speak truthfully, act responsibly and place integrity at the center of everything they do," said Denise Bortree, Page Center director and interim dean of the Donald P. Bellisario College of Communications at Penn State. "We are profoundly grateful for Bill’s leadership, wisdom and friendship, and we feel his loss deeply. Even in our sorrow, we are thankful for the example he set and the lasting impact of his life and work."

In 2004, Nielsen retired from Johnson & Johnson as the corporate vice president of public affairs after 17 years with the company. He was named chair of the Page Center, a research center in the Donald P. Bellisario College of Communications, in 2015. In that position, Nielsen was a guiding voice for several initiatives that strengthened the Center’s mission. He was also a major fundraiser and host of the Page Center Awards, an annual event that celebrates “icons of integrity” in business, journalism, public relations and other industries.

“I can’t think of anyone who has done more for the Page Center than Bill Nielsen," Bortree said. "I remember my early days as director, when we did not yet have a board chair. Even then, I knew intuitively that Bill was the right person for the role. In every conversation, he had a remarkable way of bringing us back to the Center’s core mission — integrity in public communication. It was his soapbox and his passion."

After retiring from his 30-year career, Nielsen remained deeply engaged in the industry. He continued work as a consultant and served as a mentor for the next generation of communicators in many capacities.

A native of Sacramento, California, Nielsen graduated from Oregon State University. Prior to Johnson & Johnson, Nielsen worked as a public relations agency consultant with Carl Byoir & Associates and Hill and Knowlton. He also served as a public information officer in the U.S. Air Force for five years.

Nielsen served on many boards, including the Robert Wood Johnson Foundation, the Josephson Institute for Ethics and the TEDMED Conference. He served two terms as president of the Page Society, a professional organization for corporate leaders, which is unaffiliated with the Page Center.

Nielsen was inducted into the Society’s Hall of Fame in 2003. He was inducted into the PRWeek Hall of Fame in 2014.

“The times demand the very best from us,” Nielsen often said at awards dinners. “Let's commit to meeting that demand to answer our calling with the unique skills we have and the values we hold … This is the promise of integrity in public communications, and it's too big to fail.”

Below are comments and thoughts from members of the Page Center advisory board.

"Bill Nielsen was a close friend and mentor who exemplified all of the best qualities of a strategic communication leader with his focus on truth, transparency, and respect for all people. All of us will miss him deeply, but we will never forget his leadership in the Page Society and the Page Center."

Roger Bolton

"Bill passionately advocated for all of us to operate with a commitment to integrity, service and leadership — no matter the role, no matter the industry, no matter the challenge."

Suki Dardarian

"I will remember Bill with deep fondness. As Text100 was establishing its presence in North America, he was a generous guide and mentor, always with a twinkle in his eye and a quiet confidence that reassured those around him. What began as professional generosity soon became a treasured friendship, and ultimately the rare privilege of serving together on two boards. I will miss his wisdom greatly, as will our entire industry."

Aedhmar Hynes

"Bill believed deeply in the mission of the Page Center, with its focus on integrity in public communication. More than belief, Bill exemplified that commitment in the way he lived his life, mentored others, and conducted his career. Bill made me, and everyone he met, feel truly valued. He cared about what you had to say, even if you disagreed with him. His dedication to giving back inspired everyone around him, and his legacy will endure for generations."

Tom Martin

"Beyond Bill’s enormous contributions to our industry, and all that he stood for in terms of integrity in our profession, I was always struck by his kindness and support. I always felt that for communications professionals aspiring to do important work, he was always the quintessential role model."

Andy Polansky

"When I was a rookie chief communications officer, I spoke with Bill often. We belonged to a small group of companies that gathered each year to compare notes on our communications functions. Bill’s presentations at those meetings -- especially his reflections on the Johnson & Johnson Credo and how the company lived it -- were extraordinary. Then, as now, they stand as a blueprint for modern, values-driven business."

Gary Sheffer